MODULE
Communication and communicators
1. What is communication? What types of communication do you know?
1. What is communication? What types of communication do you know?
2. What is the history of communication? WHO AND WHEN?
2. What is the history of communication? WHO AND WHEN?
From Stone Age to Tech Age: The Big Ideas that Shaped History
From Stone Age to Tech Age: The Big Ideas that Shaped History
Duration (m)
-+
3. Choose the correct option
3. Choose the correct option
4. Scan the passages
4. Scan the passages
5. What is business communication? What is the most important in business communication?
5. What is business communication? What is the most important in business communication?
6. What are some other types of ineffective business communication? Why?
6. What are some other types of ineffective business communication? Why?
Communication Skills - Essentials of Business Communication
Communication Skills - Essentials of Business Communication
Duration (m)
-+
7. Discuss
7. Discuss
8. How to be effective in CHALLENGING PEOPLE AND OPINIONS
8. How to be effective in CHALLENGING PEOPLE AND OPINIONS
Best Practice Business Communication - How to Challenge Effectively
Best Practice Business Communication - How to Challenge Effectively
Duration (m)
-+
9. Check!
9. Check!

Some phrases to challenge effectively:

What other alternatives could we consider here?

Looking at this scenario, what do you think we have not taken into account?

Could we just play Devil’s Advocate here for a minute?

What may be the potential risks?

Could I bring another idea into the mix?

Here can be another angle to consider…

Let’s put ourselves in their shoes…

Let’s look at the worst/best case scenario

Some phrases to challenge effectively: What other alternatives could we...
10. Let us roleplay!
10. Let us roleplay!

      Thank you for the lesson!

      Thank you for the lesson!
Next: Back to school