advance, bunk beds, dormitory, double room, family room, key, reception, single room, twin room, vacancies
A: Hotel Beach House, can I a) _________________you?
B: I'm phoning to b) _________________a room.
A: c) _________________would you like to arrive?
A: How many nights are you going to d) _________________?
B: Two nights.
A: What kind of room would you e) _________________?
B: A double room with a shower.
A: Just a moment, I'll check. ... We have a nice room on the second f) _________________.
B: How g) _________________is it?
A: It's $25 per person and h)_________________, breakfast included.
B: That's a good price. I'd like to make a i) _________________for that room, please.
A: Very well. May I have your j)_________________, please?
A: Could you k) _________________that, please?
B: It's C-O-N-N-E-R-S.
A: Thank you for your reservation. See you l) _________________.
Number of night:
Type of room:
Number of guests:
Name and surname:
Served (2) Fill in Third floor Help Check out single
Receptionist: Good morning sir, how may I 1_________ you?
Guest: Hello, I've booked a 2_____________ for tonight. The name's Caulson, C-A-U-L-S-O-N.
Receptionist: Yes, sir. Could you 3_____________ this form, please?
Receptionist: Here is your key. Your room number is 302. Just take the lift over there to the 4____________ ___________.
Guest: Thank you. What time do I have to 5_________ ______ by tomorrow?
Receptionist: Checkout time is 12pm.
Guest: And can you tell me what time breakfast is 6______________?
Receptionist: Breakfast is 7_____________ from 8 to 11am.
Have you ever had any problems at the hotels? Have you ever lost your baggage?