1. Currently, we often hear people talk about the relevance of soft skills in the workplace. What are those? How do they differ from hard skills?

2. Look at the infographic. Do you agree that soft skills could be more important than hard skills?

3. Take a look at the following types of personalities. Which category(-ies) do you fall into? Do you believe that our soft skills are innate?

4. Can soft skills be developed? How? Which of your soft skills would you like to improve?

5. Read the tips below. Do you find them useful? Which would you like to try? Which would you add to the list?